We take a holistic approach to your patient journey from pre-admission to discharge. We encourage family/carer involvement in all aspects of your care. Bedside handover of your care occurs between nurses and medical staff at changeover of personnel. We encourage your involvement and that of your partner/family/carer at these times.
At Windsor Private Hospital we welcome your feedback. A patient questionnaire is available for this purpose.
During your stay, you will have access to a Patient Information Folder which details how you can make a complaint or suggest improvements in care and services.