Mission & Values
Windsor Private Hospital will be recognised as a destination for advanced short stay Surgery in Melbourne.
We plan to provide a service and experience that is above and beyond the expectations of our patients through our monitoring processes and customer engagement.
Attract and enhance relationships with the well-qualified, accomplished and respected physicians, nurses, other healthcare professionals and staff.
Leadership and excellence in delivering quality healthcare services.
Our mission is to demonstrate a safe, efficient, excellent quality service to patients requiring advanced short stay Surgery.
Windsor Private Hospital offers a highly trained team of experienced medical professionals who will provide safe, high quality care in a friendly and professional environment.
The caring, compassionate team will create better experiences for people using our services by making treatments and procedures as pleasant and efficient as possible.
Foster a culture of superb clinical and operational performance, as well as responsive and compassionate care.
Provide superior capabilities, facilities and technology for the full continuum of healthcare services.
Windsor Private Hospital will strive to maintain our ISO certification 9001:2015 and accreditation against the NSQHS. We will continually improve the services offered through our review of procedures, equipment and standards.
Our values guide our behaviour and we will ensure our values underpin all of our actions.
- Team work and collaboration
Our strategic priorities
Our strategic priorities cascade from an understanding of our challenges through risk assessment, our ambitions and our fundamental desire to provide the very best care to our community.
We will pursue our five strategic priorities to help us achieve our vision:
- Collaborate with our internal and external partners to provide excellent quality healthcare service
- Caring for people through sustainable, responsible and innovative use of resources
- Ensure an efficient pathway from admission to discharge
- Care is delivered by an engaged, competent and valued workforce
- Care is safe, accessible, appropriate and reliable